A Refreshing Perspective of NDIS Support

Hello to everyone!

Together with the team at ABLE 2 CARE Australia, we've recently reviewed  support services. While our core values remain steadfast, we are now articulating them with greater clarity. This post shares our refined approach, focusing on what truly matters: your experience. We focus specifically on the quality of a participant’s experience while in our care and less on business analytics and trying to secure the numbers.

We have had many opportunities to meet lovely people in the ndis community and hope to connect and help many more who are in need of a genuine connection when being supported.

We are a self supported and niche community at Able 2 Care Australia, putting a huge emphasis on the heart to heart moments of everyday care rather then trying to fit the participant in the box and following the system's expectations without the participant's input. We avoid unrealistic expectations that overlook the participant's self-respect and wellbeing. Instead of the doomful feeling of failing ones goals, we celebrate the special moments in life and recognise the small efforts.

We have real life experience helping people living with anxiety, depression, adhd, autism, ptsd, downs syndrome and many other people from different walks of life and personal experiences.

To Able 2 Care Australia, services aren't about filling hours in a business - It’s about listening and understanding the person we are serving in the community.

Many of the people we support fall into the cracks of the system and have spent years being burdened with overload, feeling misunderstood, or pushed to work towards ones goals without the provider’s understanding of them and what they want from the services. Our approach tries to fill in the cracks where its not working for them, providing a paced, understanding, trauma aware, and people-centred service.

We take the time for the participant to communicate to us

• What is overloading and adding to their stress

• What works for them and makes them feel safe

•What the individual wants their supports to look like

When you access our services we involve you to create a plan in what you want out of your support and once completed its shared with yourself, any family nominees, and the people involved in your care. We understand what being a supportive service should be like.

We take the quality of the support workers and the support they provide seriously.

Besides prioritising employing outstandingly empathetic and compassionate individuals with previous experience either proffesionally or personally caring for people, our quality support workers are fully trained and compliant, making sure they have:

☑️WWVPC/Bluecard

☑️ NDIS Worker Screening Checks

☑️ Police Checks

☑️ First Aid & CPR

☑️ Extra training and qualifications according to the participant's needs and diagnoses

☑️ NDIS Worker Modules

We write shift notes for every session, reflecting on the participant's strengths and progresss, and noting what might help make our supportive services do better in the future. We evolve with the participant's journey.

Each person has different goals they want to achieve, and we provide an integratative approach to those goals.

If someone’s goal is to have a healthy lifestyle, shifts may look like:

• Visiting locally grown produce stores

• Growing a garden that supports healthy eating

• Making meals together

• Going for walks on the beach

• Creating habits that foster independence

• Joining a club for healthy social interactions with others who have the same interests

• Encouraging participants in choosing compassionate people who are non-judgemental and welcome them into a group

• Mentoring them through stressful situations that cause anxiety and supporting them to feel safe again

It could also be simply providing a grounded service, being a patient and genuinely caring presence that leaves the participant content that they got a service that communicated efficiently while they were navigating through life.

We would love to connect with you.